DStv Now
Watch DStv Online Anywhere Anytime
Friday, March 29, 2024

DStv Now is a mobile application and streaming service offered by MultiChoice, the company behind the DStv satellite television service in Africa. The app allows DStv subscribers to stream live TV, catch up on missed content, and access a variety of movies and series from their mobile devices, computers, or smart TVs. The service is designed to complement the traditional satellite TV experience, offering additional flexibility and convenience for users.

Here are some features of the DStv Now app:

  1. Live TV Streaming: Watch live TV channels available on your DStv subscription package.
  2. Catch Up: Access a selection of recently aired content, including series, movies, and sports highlights.
  3. TV Guide: Browse through the TV schedule to see what's currently playing or plan what to watch later.
  4. Remote Recordings: Set your DStv Explora decoder to record shows remotely from the app.
  5. Multiple Devices: Stream content on up to two devices simultaneously, allowing different family members to watch their favorite shows.
  6. Download to Watch Offline: Download selected content to watch later without an internet connection.

To use the DStv Now app, you need to be an active DStv subscriber and have a compatible device with an internet connection. The app is available for download on Android and iOS devices, as well as on supported smart TVs and web browsers. Note that streaming video content may consume significant amounts of data, so it's recommended to use a Wi-Fi connection or an adequate mobile data plan.

To download and install the DStv Now app on your device, follow these steps:

For Android devices:
  1. Open the Google Play Store on your device.
  2. Tap on the search bar at the top of the screen and type "DStv Now."
  3. Locate the DStv Now app in the search results and tap on it.
  4. Tap the "Install" button to start downloading the app.
  5. Once the app is installed, tap "Open" to launch the DStv Now app.
For iOS devices (iPhone or iPad):
  1. Open the App Store on your device.
  2. Tap on the search icon (magnifying glass) at the bottom of the screen.
  3. Type "DStv Now" in the search bar and hit "Search" on your keyboard.
  4. Find the DStv Now app in the search results and tap on it.
  5. Tap the "Get" button to start downloading the app.
  6. If prompted, enter your Apple ID password or use your fingerprint or Face ID to confirm the download.
  7. Once the app is installed, tap "Open" to launch the DStv Now app.
For supported smart TVs and streaming devices:
  1. Power on your smart TV or streaming device and make sure it's connected to the internet.
  2. Access the app store or content store specific to your device (e.g., Samsung Smart Hub, LG Content Store, Roku Channel Store, or Google Play Store on Android TV).
  3. Search for the "DStv Now" app using the store's search function.
  4. Select the DStv Now app from the search results and follow the on-screen instructions to install the app.
  5. Once installed, launch the DStv Now app from your TV's home screen or app list.

After you've installed the app on your device, you'll need to sign in with your DStv Connect ID, which is typically the email address and password you use for your DStv account. If you haven't registered for a DStv Connect ID yet, you can do so on the DStv website or directly through the DStv Now app.

How to Register for a DStv Connect ID

Registering for a DStv Connect ID is a simple process that allows you to access DStv's online services, including the DStv Now app. Here's how you can register for a DStv Connect ID:

  1. Visit the DStv website: Go to the DStv website at https://www.dstv.com/.

  2. Click on "Register": On the top right corner of the homepage, click on the "Register" button.

  3. Enter your details: Fill in the registration form with your personal information, including your name, email address, and a password of your choice. Be sure to create a strong password that you can remember.

  4. Select your country: Choose your country from the drop-down menu.

  5. Enter your DStv Smartcard or customer number: To link your DStv account, you'll need to provide either your DStv Smartcard number or customer number, which can be found on your DStv statement or by contacting the DStv call center.

  6. Accept the terms and conditions: Read and accept the terms and conditions by checking the box.

  7. Complete the CAPTCHA: Complete the CAPTCHA security check by following the on-screen instructions.

  8. Click on "Register": Click the "Register" button to submit your registration.

  9. Verify your email address: You will receive an email from DStv with a verification link. Click on the link in the email to verify your email address and activate your DStv Connect ID.

After successfully registering and verifying your email address, you can use your DStv Connect ID (email and password) to log in to the DStv Now app and other DStv online services.

The Dstv Now App can now be installed and used on selected Smart Tv devices. Here is how to stream dstv now content on you smart tv

  • The app can be downloaded from the android google play store the iOS play store for apple devices

You might also be interested DStv Now's Parental Control Setting -  Kids Lock Dstv Useful Tips  

For legal reasons Dstv Now will only work on Google certified Devices only and this is how you know your device is google certified

(open the google play store app, Go to menu, Go Settings, Then Look for Play Protect Certfication)

  • For the app to work properly on your phone you must be having the Android version of 4.4 (KitKat) for Android phones or higher IOS version 10 or higher for IOS Phones
  • Airplay / Chromecast - DStv Now app allows the customer to cast / airplay live TV or Catch Up content from their mobile device to a Chromecast/Airplay enabled screen. The source and target devices both need to be on the same Wi-Fi network.
  • Google Chromecast will allow users to cast DStv Now content to their television AirPlay support will enable owners of Apple’s iPhone, iPad, or Apple TV to stream content from one device to another
  • Customer must ensure that the device they want to cast to, is connected to the same Wi-Fi network as their mobile device. The Casting icon will show once the playback starts

If you find your self in a situation where dstv now not working, it could be one of the below issues

  • Dstv Now this device is registered to a different user -  This means that the device you are using has been used by someone else or it has been linked/used/registered on another dstv now account. Solution here is to visit chat line on the now.dstv.com website and provide the support agent with your device ID. To get the device ID, go to the app on the phone, go to settings, manage devices – and there you will see the Device ID, an alpha numeric looking figure
  • my dstv now app is only showing channel 100 - Another common problem with DSTV Now usage is when the app is showing only channel 100 when one logs into the dstv now account. This usually happens when one swaps an old decoder for a new one but they for get to update or link their account with the new smartcard, after creating a new dstv account. Also the error may appear if your suscription has run out - So renew your montly subscription, log out of the app login again. All channels show be displaying including channel 100. Solution here is to log into your dstv now account (https://now.dstv.com/), go to manage account links and there you will see blue button labeled “UnLink”. Clicking on it it changes to “Link”, Click on it again and you are asked for you smartcard and other details. After log out and log I again, you should be able to see all the channels If all the above fail use the chat line on the website (https://now.dstv.com/) you will be assisted.
  • Dstv Now Video Authorization Error -  Device is probably registered to another dstv now account This error is similar to the error above – “This device already registered on dstv now “. Here is how to fix dstv now video authorisation error

Is the video authorisation error persisting : try closing the app and all other open apps on your phone or browser then open the dstv now app again

dstv now not showing all channels

If DSTV Now is not showing all channels, there could be a few reasons for this issue. Here are some possible explanations and solutions:

  1. Package subscription: The channels available on DSTV Now depend on the package you have subscribed to. If you don't see certain channels, double-check your subscription package and ensure it includes the channels you're looking for.

  2. Geographical restrictions: Some channels may be restricted in your region due to licensing agreements or regulations. In this case, you might not have access to those channels even if they are included in your package.

  3. Temporary unavailability: Sometimes, channels can be temporarily unavailable due to technical issues or maintenance. In such cases, you might need to wait for the issue to be resolved by DSTV.

  4. App or software issues: If you're facing issues with the DSTV Now app, try logging out and logging back in, updating the app to the latest version, or reinstalling the app. Additionally, ensure your device is connected to the internet and running a compatible operating system.

  5. Account issues: If you're still unable to view certain channels, there might be an issue with your DSTV account or subscription. In this case, contact DSTV customer support for assistance.

Remember that the availability of channels on DSTV Now might differ from your regular DSTV package on a TV decoder. To get the most up-to-date information about the channels available on DSTV Now, visit the official DSTV website or contact DSTV customer support.